See how we resolve our clients’ toughest challenges…
Turning The Page On Turnover
A manufacturer was experiencing a high degree of turnover – 15-19% monthly, on average. Even running three shifts, they were still failing to keep up, because they couldn’t find and keep quality employees.
They encountered workers who:
- Had no sense of urgency
- Did not work well with others
- Did not follow directions
- Did not take ownership
We suggested that the employer add additional assessments to their screening process to increase the quality of hires and improve retention.
- Added behavioral questioning techniques to their applicant interviews
- Brought line supervisors with firsthand knowledge of the work into the interview process
- Tracked turnover on a monthly basis to watch for improvement
- Skill and behavioral testing
Turnover decreased to less than 3%, from a high of 19%.
“They were excellent in communicating the problem, researching the solution, presenting their findings to our team and implementing the solution as quickly as possible. We do not consider TempsPlus a vendor, but a trusted partner.”
Onboarding Process Gets Off Track
Our client did not have the necessary resources to handle pre-employment testing, safety, training, and new hire overview/orientation. The onboarding process was often delayed because new employees could not be brought on until someone was available for training.
We proposed a testing, orientation, and training solution that could be tailored to their specific needs.
- We dedicated a staff member to solely focus on handling this process for the client
- We interviewed, tested, trained, and conducted orientations on their behalf
Their onboarding process was dramatically simplified. The client saved money by outsourcing this function to our agency. Workers’ comp claims for the client and our agency were reduced.
“Having TempsPlus as a trusted partner is an absolute necessity for our business to achieve our production profit goals. We have had nothing but positive interactions with all of their staff, who have given me excellent guidance. They allow me to focus on the bottom line while they handle the non-revenue-generating aspects of our business.”
Good Leaders Are Hard To Find
Our client was having difficulty finding qualified team leads and managers. The company is a manufacturing firm in an extremely niche market. The work is complex, physical, and fast paced.
We discussed with the client the specific skills set they were having trouble finding and proposed our own search and screening process, based on the challenge of finding candidates for these positions.
- Conducted in-depth interviews of applicants
- Skill tested, background checked, drug tested, and reference checked top prospects
We provided a candidate who was selected to fill the position and was in contention for a promotion.
“You knocked it out of the park with him. Thank you once again for hitting a home run!”
New Managers Did Not Know Value Of TempsPlus Partnership
Our client had several new internal managers begin with their company. Managers were unfamiliar with our agency, the services we provide, and the steps our agency takes to fill a position.
Our president personally met with the director, department heads, and staff members to discuss issues they were running into with staffing. We discussed the client’s concerns in an open and honest format.
We invited managers to an off-site “meet and greet” with our staff. This allowed them to discuss issues in a setting outside of the office and away from distractions. Now, staffing specialists and department heads have a weekly conference call to make sure everyone is on the same page.
This client is extremely pleased with the level of service we provide.
“We have had nothing but positive interactions with all of your staff. When it comes to handling our staffing and human resources, TempsPlus is an invaluable partner.”
Trouble Finding Qualified Workers
Our client was having trouble meeting production goals because they could not find qualified workers.
TempsPlus met with the client’s HR manager, production manager, and owner to discuss their company, staffing needs, and issues they face.
We had all team members visit a client facility to actually see what the workers were doing and the skill set required.
We went from staffing three people with this client to over 40.
“TempsPlus is an absolute pleasure to work with and we could not do it without them.”